Returns

Can I exchange my order?

Yes, we do accept exchanges.

Which orders are returnable?

  • Orders can be returned within 14 days of receiving them.
  • Items must be in their original condition, unwashed, and in the original packaging.

Are there any charges for returns?

  • Returns are free of charge.
  • Please note that original shipping charges are non-refundable.
  • You will be responsible for return shipping charges.
  • Any import taxes paid will be deducted from the refund amount.

How do I initiate a return?

To return your order, please send it to the following address:

SWAMPHEAD returns

Tom van Acken

Askanenstraße 5

46395 Bocholt 

Germany

Please ensure to include your full name and order number with the return package. Failure to provide this information may result in a delay in processing your return.