Returns
Can I exchange my order?
Yes, we do accept exchanges.
Which orders are returnable?
- Orders can be returned within 14 days of receiving them.
- Items must be in their original condition, unwashed, and in the original packaging.
Are there any charges for returns?
- Returns are free of charge.
- Please note that original shipping charges are non-refundable.
- You will be responsible for return shipping charges.
- Any import taxes paid will be deducted from the refund amount.
How do I initiate a return?
To return your order, please send it to the following address:
SWAMPHEAD returns
Tom van Acken
Askanenstraße 5
46395 Bocholt
Germany
Please ensure to include your full name and order number with the return package. Failure to provide this information may result in a delay in processing your return.